Online Order Instruction
1. Online Order Process: Add to Cart> Checkout> Fill Out Shipping Information> Order Complete.
2. Dream Chasers offers payment on delivery services in 63 provinces within Vietnam. Details of each area please check the below chart.
3. Delivery service from Monday to Saturday weekly (except Sunday and public holidays)
4. Login to track orders
5. Check the order by entering the phone number in the following link Check the order
* Products purchased on the website or at our store come from similar storage/source, in case after ordering and the product is out of stock, we will have to cancel the order and send the notice in the soonest time to you via sms and email. Please understand for us in this case. If you wish to be informed when we have stock ready in store, please request on the order form before your checkout. To avoid
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Information on delivery schedule please refer to the table below, the delivery time is calculated from the time your order is accepted with sms notification sent to your provided email, excluding the order time.
| Delivery location | Estimated delivery schedule | Price (USD) |
|---|---|---|
| Hanoi center | Within 24 working hours after the order has been confirmed Note: order before 2PM will deliver in the same day, order after 2PM will deliver on the next day |
1.50 |
| Hanoi suburban | Within 48 working hours after the order has been confirmed | 2.00 |
| Ho Chi Minh center | 2-3 working days after the order has been confirmed | 2.00 |
| Saigon suburban | 3-4 working days after the order has been confirmed | 3.00 |
| Other Northern Provinces | 3-4 working days after the order has been confirmed | 3.00 |
| Other Southern Provinces | 4-5 working days after the order has been confirmed | depend on net weight |
| Fast shipping (Grab service) within Hanoi/Saigon center |
Within 2 hours after the order has been confirned | depend on price of Grab service |
Payment methods
1. You can pay by cash on delivery (COD) when you pick up
2. You can pay direct online with international credit card: Visa, Master, American Express, Paypal
3. Pay at our store directly by cash & Visa, Master, ATM
4. Transfer to our bank account as follow details:
a. Techcombank: 19027999990000 Account holder Dream Chasers Co. Ltd. - HCMC brand b. Vietcombank STK 0011009990000 Account holder Dream Chasers Co. Ltd. Hanoi branch